Contact & Support
Looking for a full feature walkthrough? Check out the Feature Guide.
Questions, bugs and ideas
Send a message and you'll get a reply by email, usually within a day or two.
Can't sign in?
No confirmation email
Check your spam folder, or send the link again.
Forgot your password, or locked out
Reset your password. That unlocks a locked account too.
Lost your two-factor phone and recovery codes
Send a message from your account's email address and we'll help you back in.
Getting Started
- Add a YouTube video by URL or upload an audio file
- Use the speed slider to slow down or speed up playback
- Add markers at key timestamps to jump back to
- Create loops between markers to repeat difficult sections
- Adjust pitch/transpose to practice in any key
Pitch Shifting for YouTube Videos
Pitch shifting for uploaded audio files works directly in your browser. For YouTube videos, it needs the free Slow Down extension:
- Install the extension for Chrome or Firefox
- Navigate to a YouTube video on Slow Down
- Click the Slow Down icon in your toolbar to turn on key and vocal controls
- Use the on-page controls to adjust pitch
Click the icon again to turn them off. On YouTube, the same icon opens Slow Down in a side panel. The Chrome version also works in Edge, Brave, Arc and other Chromium browsers.
Keyboard Shortcuts
Troubleshooting
Audio not playing
Click the play button — browsers require a user interaction before audio can start.
YouTube pitch extension: no sound after enabling
Try disabling and re-enabling from the extension popup. If the issue persists, refresh the page.
Extension icon not visible
Click the puzzle piece icon in your Chrome toolbar and pin the Slow Down Pitch Shifter extension.